Urgent Problems and Out of Hours

Life Threatening Emergencies

In a life-threatening emergency such as sudden severe chest pain, severe breathlessness, loss of power in a limb, loss of consciousness or severe bleeding dial 999.


For any injury that might need stitching or glue or involves a broken bone, you should attend the local minor injuries unit at Halton General Hospital, telephone 01928 714 567.

Also, in the event of poisoning or overdose then attend the Accident and Emergency department (A&E) at Warrington Hospital, telephone 01925 635 911.

Urgent Problems

If you have an urgent medical problem, you can:

Telephone the Surgery

Please call 01925 972 590 as soon as possible during our surgery opening hours.

On weekdays our duty doctor keeps free a number of brief appointments. These are specifically reserved for patients with urgent problems or ones that, on medical grounds, cannot reasonably wait until the next routine appointment.

Duty Doctor appoints will only be able to deal with one problem per appointment and may be subject to delay if the doctor is called to an emergency.

Contact NHS 111

Telephone NHS 111 or go online by visiting 111.nhs.uk.
Available 24 hours a day, every day of the year. The online service is for people aged 5 years and over only.

NHS 111

NHS 111 can help if you have an urgent medical problem and you’re not sure what to do.

Get help online or on the telephone:

To get help from NHS 111, you can:

  • go to 111.nhs.uk (for people aged 5 and over only)
  • call 111
  • NHS 111 is available 24 hours a day, 7 days a week.

In life-threatening emergencies such as chest pain and severe shortness of breath you should call 999.