Book an appointment online

Online Consultation – Please note you will need to sign up to use Patchs.

Please do not request an appointment to see a doctor or request a prescription through Patchs

Try Online Consult Today! – Contact Your GP Online.

PATCHS should also NOT be used in an urgent or emergency situation or for anyone under 6 years of age as we do not consider it safe enough.

Please allow up to two working days for a response. We will respond to you via text message.

Urgent problems - Telephone the Surgery

Please call 01925 972 590 as soon as possible during our surgery opening hours.

On weekdays our duty doctor keeps free a number of brief appointments. These are specifically reserved for patients with urgent problems or ones that, on medical grounds, cannot reasonably wait until the next routine appointment.

Duty Doctor appoints will only be able to deal with one problem per appointment and may be subject to delay if the doctor is called to an emergency.


Prescription Requests

For prescription requests, please see How to Order Repeat Prescriptions for further information.

Out of Hours and Emergencies

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life-threatening emergency, please dial 999

When we are Closed

For health information and advice, or if you need medical help fast when we are closed, call NHS 111. NHS 111 is the number to call when you need medical help fast but it’s not a life-threatening emergency.

In life-threatening emergencies such as chest pain and severe shortness of breath you should call 999.


Extended Access & Out of Hours Warning

 advice: Evening and Weekend Extended Access

Our Enhanced Access Service offers pre bookable routine appointments outside of core contractual hours.

  • A team of experienced dedicated professional staff
  • Appointments available six days a week Monday to Friday 6.30pm to 8pm and Saturdays 9am to 5pm.
  • Integrated computer system accessible to all our clinicians to view patient records for appointments providing consent has been given.
  • Appointments available at six convenient Central and West Warrington GP practice sites
  • All sites have access to the right staff and equipment for a safe and accessible service with free parking.

Booking Your Extended Access Appointment To book an extended hours appointment please call reception on 01925 972 590.

Where and when? 

                         Appointments are available at various GP practices during weekday evenings                                                                                       and at The Eric Moore Partnership on a Saturday, as seen below:


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  • Causeway Medical Centre, WA5 1UH
  • Helsby Street Medical Centre, WA1 3AW
  • Folly Lane Medical Centre, WA5 0LU
  • Penketh Health Centre, WA5 2EY
  • Eric Moore Partnership Medical Centre, WA2 7NJ

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