General Patient Information
Complaints
Regrettably despite our best efforts there are times when patients are unhappy with their treatment and wish to complain.
Please download our Complaints Leaflet which details our procedure for handling complaints.
Clinical Commissioning Group

Helsby Street Medical Centre is one of several practices that make up the Halton and Warrington Clinical Commissioning Groups (CCG). The CCG is responsible for ensuring you get all the services you need.
For details of all primary care services in the area, visit the
Halton and Warrington Clinical Commissioning Groups website.
Publication of GP Net Earnings
All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice.
The average pay for GPs working in Helsby Street Medical Centre in the last financial year was £110,598 before tax and National Insurance. This is for a full time GP and four part time GPs.