General Patient Information
Complaints
Regrettably despite our best efforts there are times when patients are unhappy with their treatment and wish to complain.
Please download our Complaints Leaflet which details our procedure for handling complaints.
Integrated Care Board
An Integrated Care Board (ICB) is an organisation responsible for the day to day running of the NHS. The NHS Cheshire and Merseyside ICB takes account of population needs, arranges for the provision of services and manages the NHS budget.
- NHS Cheshire and Merseyside Integrated Care Board website.
- Telephone 0800 218 2333
- Email mlcsu.cmpatientexperience@nhs.net
Publication of GP Net Earnings
All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice.
The average pay for GPs working in Helsby Street Medical Centre in the last financial year was £110,598 before tax and National Insurance. This is for a full time GP and four part time GPs.