General Patient Information
Complaints
Regrettably despite our best efforts there are times when patients are unhappy with their treatment and wish to complain. Please download our 'Complaints Leaflet' which details our procedure for handling complaints.
Practice Leaflets
We have two leaflets available for download:
Warrington CCG
Helsby Street Medical Centre is one of several practices that make up Warrington Clinical Commissioning Group. The CCG is responsible for ensuring you get all the services you need. For details of all primary care services in the area, look at the CCG website, www.warringtonccg.nhs.uk
Patient Feedback
Helsby Street Medical Centre is committed to giving the best possible service and welcomes feedback from patients and visitors.
All feedback is taken seriously and used to improve services for patients. The care of patients raising concerns will not be affected in any way and will continue to be our highest priority.
Please let us have your comments both positive and negative by completing our comments & suggestions form.
Your comments will help us to maintain our high standard of service.
Publication of GP Net Earnings
All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice.
The average pay for GPs working in Helsby Street Medical Centre in the last financial year was £89,006 before tax and National Insurance. This is for a full time GP and four part time GPs.
